Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
1 comment

Cost me upfront rental with no reimbursement due to slow processing and approval. They will only approve 2nd rate parts with no warranty.

So if in a month the same problem occurs you have to pay another deductible. Customer service is horrible due to they must have to read from a cue card. Every time you want to talk to a manager they seem to be the manager. I have dealt with many warranty companies and this one is by far the worst.

So if you want to come out of pocket for repairs and buy a warranty that covers crap parts this is the company you want to go with. If not get insurance somewhere else

Product or Service Mentioned: Penn Warranty Corporation Car Warranty.

Reason of review: Warranty issue.

Monetary Loss: $750.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1477328

You very nearly answered your own issue : extended warranties are to be thought of in terms of insurance against catastrophic failure rather than a manufacturer's warranty. The only thing they will do, at most, is put you back to where you were with a used machine and sketchy parts.

Extended warranty companies operate like insurance companies with the Delay Dept. next door to the Deny Dept.

You May Also Like