Penn Warranty Corporation Reviews
73.5K
CLAIMED LOSSES
121
TOTAL REVIEWS
27.9K
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Penn Warranty Corporation Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReimbursement
Reimbursement for car repair and tow.
ID
Loss
$861
Preferred solution
Full refund
Engine replacement
The engine block was leaking water into the oil. Penn insisted on a tear down that cost $700.00.The mechanic told them to send a adjuster and he could show him where the problem was.Using a boorascop ,but they refused so we did a tear down .Penn came to look at it and said there was no proof where the problem originated from .The mechanic told the adjuster if you would have come when I asked you before the tear Down he could have showed him .Well long story short I had to pay $ 7,100.00 to get it repaired.They did not pay one penny plus,it took them two months to even look at it. I had to rent a car to drive and on top of that they had the balls to call me two months later to renew the warranty if you see any positive comments for penn they are out and out lies.
User's recommendation: Do not do business with them if you do have a good lawyer on retainer.
1 comment
ID
Location
New York, New York
New Reviewer
They don’t pay
Twice I put my car in the shop for something that was covered by the warranty and they wouldnt fix it. They are a scam
ID
Product
Penn Warranty Corporation Car Warranty
Cons
- Big rip-off
- Unprofessional tactis
- Thieves
Loss
$800
Preferred solution
Deliver product or service ordered
New Reviewer
Paid for the warranty and every time some flaw occurred within my car they refused to fix it for example: My head gasket blew (Penn replied: we only replace full Moor heads) My turbo bearings started going bad (Penn replied) we only replace the full turbo. The engine...
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ID
Product
Penn Warranty Corporation Car Warranty
Pros
- Sounds like a good investment
Cons
- You never the what you invested in
Loss
$3000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTHEY ARE CROOKED AND STEAL YOUR MONEY
THEY HAVE BEEN TAKING MONEY OUT OF MY CHECKING ACCOUNT SINCE 2016 FOR A CAR I SCRAPPED IN 2011 WITHOUT MY PERMISSION AT ALL! MY WIFE AND I ARE BOTH DISABLED AND CANT AFFORD TO HAVE PEOPLE STEEL FROM US.I GAVE THEM A CHANCE TO FIX IT AND PAY ME BACK AFTER TALKING TO A WOMAN THAT WORKED THERE AND SENT THEM A EMAIL JUST LIKE SHE SAID AND THEY TOOK THE MONEY OUT AGAIN.THEY OWE ME OVER 1700.00 DOLLARS AND HAVE NEVER GOT IN TOUCH WITH ME. THIS COMPANY IS A FRAUD! STAY AWAY FROM THEM!
User's recommendation: STAY FAR AWAY!
ID
Cons
- Thieves
Loss
$1750
Preferred solution
Full refund
Don't ever purchase
This is the worst company they don't honor their agreement. They leave your car at shop and tell you the shop not properly providing them information to keep from paying. Had manager tell me he didn't care cause it wasn't his vehicle that needed repairing. For everyone looking to buy a warranty with this company DON'T BUY IT WILL BE A WASTE OF YOUR MONEY THEY WON'T PAY FOR ANY REPAIRS. NOTE I HAVE 09 AUDI A8L....!
ID
Service
Penn Warranty Corporation Auto Claim
Cons
- Delaying tactics disguised as concern
- Big rip-off
- Unprofessional tactis
Don't use them
My granddaughter got therwarrity protection and they refuse to cover the breakdown
ID
Reason of review
Warranty issue
Preferred solution
Full refund
New Reviewer
Scamming you out of your hard earned money
I have been a service writer for years and boy let me tell you if you have a penn warranty you just flushed your money away. They dont care about you or your car. I have a customer whos warranty is about to expire and they tell me to give him a used transmission with a 30 day warranty and will only cover 1/3 of the labor. But hey what do they care he will be out of warranty when his used junkyard part dies.. And yes they will not allow us to build him a transmission cause it it 4,000 they will give him a used with 30 day warranty and pay 400$ for labor. If anyone wants a good warranty company call AUL warranties. They will take care of your
ID
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Deliver product or service ordered
This company is a complete scam
transmission went bad 1001 miles after car was purchased. they want me to pay to have trans taken out and opened up before they decide if they will cover repair $750 out of pocket plus $100 deductible. then they try to put in used parts,,, none of this is on the contract you sign. How this company hasn't been put off of business is beyond me.
1 comment
ID
Location
Pittsburgh, Pennsylvania
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Deceptive claim practices
On July 30 2019 I experiencd a problem with my Ac not working on my o.07 Bmw which is covered by penn warrantys (Gold)coverege.I took my car to pep boys auto who diagnosed the problem as a faulty compressor.The penn co. then demanded I have this part rememoved at my expence which I thought was unusual.The car was repaired and the claim cost $487.00.The penn co only paid $48.00 with the justification that I should have placed used parts on the car and got cheaper labor.This company should be investigated by the Attorney Generals Office ASAP!
ID
Location
Buffalo, New York
New Reviewer
False Advertising
$3500 for Elite warranty coverage..... Says on brochure I was shown Seales and gaskets covered...... BMW X5 in shop with gaskets leaking...... Claim denied because “on line 13 of contract it states only coolant gaskets are covered, not oil” Contract is different than one given to me at dealership Customer service says “brochure is only for advertising “ SCAM!!!!! Looking into getting an attorney to sue. These people are taking advantage of customers
ID
Location
Charlotte, North Carolina
Reason of review
Not as described/ advertised
Loss
$3500
Preferred solution
Full refund
Stayed away from PWC after reading reviews
I was at a used car dealer looking at a 2012 Subaru Forester. 93K on vehicle and really clean. They were extremely nice and were willing to give me a great deal. I did not want to purchase the vehicle without any warranty. They offered the PWC Gold Plan which would give me 48 months of unlimited mileage bliss so I thought until I read the 1 to 1.5 Star Reviews and all the pissed off people. Because of that I walked away from the deal and did not purchase the car. I felt bad for the car dealership nice people. But I do my homework before making a decision.
ID
Location
Cumberland, Rhode Island
New Reviewer
Run from this Warranty Company. The one time I used them, it was a horrible experience. I took my vehicle to the Mercedes Benz Dealership because my ABS light came on. The dealership advised me that it was the left front wheel sensor that needed to be replaced. This...
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ID
Location
Falls Church, Virginia
Reason of review
Warranty issue
Loss
$300
Preferred solution
Cover customers when they really need you.
New Reviewer
Do Not Purchase a warranty from this company - they will not pay!
After 2 attempts at making legitimate claims, I've run only into denials and offers to fill out claim disputes. Both times my auto repair facilities were puzzled and frustrated (South Point Dodge in Tulsa, and Right Way Automotive in Indianapolis) This company will put all of its efforts into finding loopholes to not pay your claim. Do NOT purchase a warranty from this company - it is a complete waste of your money.
1 comment
ID
Product
Penn Warranty Corporation Car Warranty
Reason of review
Warranty issue
Loss
$500
Preferred solution
Let the company propose a solution
RIP OFF ALERT!!
I'm a dealer who gave a powertrain warranty on a vehicle I sold from Penn Warranty. The vehicle went 909 miles and had developed a transmission issue. My customer opened a claim. Penn warranty said the transmission would have to be disassembled to find the cause of failure. All this at customer cost. Then Penn warranty would decide if it was a "pre existing condition". The vehicle drove perfect for 909 miles. How could it be pre existing? Penn warranty is a scam. They hide behind undisclosed information in their so called contracts. They are a disgrace to the automotive industry. A complete JOKE!! Save your money, spread the word about these THIEVES. PENN WARRANTY IS A SCAM!
ID
Product
Penn Warranty Corporation Warranty
Reason of review
Bad quality
They Take Money
Had to file a claim recently when you get the Gold plan do not think that it saying on Differential all internal parts are covered it's a lie if any seals break down you are left paying for it. I will never get a warranty from them again and know lots of Jeep resellers and auto sellers that I am going to let know to stop selling this crap warranty to. Consumers should stay away from this company
ID
Location
Sugar Notch, Pennsylvania
Product
Penn Warranty Corporation Car Warranty
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Same here with a trans.